• Laurie Brown articles

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Communication Barriers Prevent You from Conveying Your Message

Sharing your thoughts seems like it should be simple, but often it isn’t. So many things can interfere with your message and form communication barriers. George Bernard Shaw said it best, “The sing…

Sharpen Communication Skills to Persuade and Inspire Action

It may come as a surprise, but you cannot multi-task and listen effectively at the same time. Listening is not the only stumbling block for good communication skills. Many managers and presenters a…

First-Rate Customer Service Skills Build Business and Loyalty

Now more than ever, all customers have become broadcasters and journalists due to social media and blogging. That’s why Customer service skills are essential to promote loyalty and grow your busine…

Outstanding Presentation Skills Compel, Influence and Persuade

Executives, leaders and team members all need effective presentation skills to be effective in business. Whether you are speaking at a conference or running a team meeting, you need to organize you…

Are You Leaving the Wrong Image on Zoom?

Are You Leaving the Wrong Image on Zoom?
If you are like many people in the world right now, you are most likely using some form of on-camera virtual communication. How you look and sound creates an impression. Appearing casual when chatt…

Dealing with Difficult Customers? Laurie Brown has Solutions!

Dealing with difficult customers at work can be very stressful for even the most skilled employees. No matter what type of problem your customers bring to the call, Laurie Brown has a surefire solu…

Overcoming Communication Barriers to Easily Relay Your Message

Communication seems simple doesn’t it? But often people don’t realize there is an issue and need help overcoming communication barriers to be understood. Let’s look at the biggest obstacles and how…

Cross Cultural Communication is Vital for Global Business Success

We now operate in a global economy, and deal with people from different countries all the time. A good understanding of cross-cultural communication is needed to succeed in a world-wide business. Y…

Fear of Public Speaking Can Be Overcome by Reframing Thoughts

You have probably experienced the fear of public speaking. You get up to present before a group and your heart starts racing. Maybe your face flushes or your stomach jumps. Your breathing changes a…

4 Keys to Running More Effective Meetings

You probably spend a considerable amount of time in meetings. These meetings can be hugely valuable or, sadly, a complete waste of your time. Here are four keys for meetings that are more effective…
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Presentation Skills Training in Michigan and Beyond | Ferndale, Michigan

© Laurie Brown. All rights reserved.

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Presentation Skills Training in Michigan and Beyond | Ferndale, Michigan

© Laurie Brown. All rights reserved.