This highly interactive and fun session will provide you the tools and techniques to help you become more resilient and effective when you are in the middle of change
Contact Laurie now at (248) 761-7510 for Resilience and Change Management Training.
This course is ideal for anyone who uses email to communicate internally and externally.
We will customize this program or coaching session to address your wants and needs.
• Overview of change
In this opening section we will examine the emotional course of change and examine the change house. We will then look at tools to help us be more resilient in changing times. "According to Dr. Linda Hoopes and Mark Kelly authors of 'Managing Change with Personal Resilience' they've identified 7 Aspects of Resilient Individuals … basically as they look at people who are resilient when it comes to adapting and thriving in change, they saw seven traits among these individuals. "These seven guidelines help us understand how to best adjust our own attitudes, actions, and behaviors to be the most resilient as we can be. Hoopes and Kelly's 7 Aspects will frame our workshop here today."
• Positive view of the world
In this section, we will look at optimism and internal dialogues. We will begin working on a "What went well Journal or Diary of Success" and a resource wheel.
• Positive self-concept
Those who have a positive self-view tend to see themselves as a valuable, capable person feel equipped to deal with whatever comes their way and not feel victimized by circumstance See actions as influencing others We will do an activity where we examine a section of your life and how you handled adversity.
• Focused sense of purpose
At this point in the program, we examine how clarity of purpose helps deal with change that can be very disruptive. We will give tools to help build the ability to improve short and long-term focus.
• Flexible thinking
Those who have flexible thinking: Enjoy new or complex ideas Tolerate ambiguity well Open to different perspectives Generate creative solutions for adapting to change
• Social flexibility
Let's shift to Hoopes and Kelly's 5th Aspect of Resilience: Social flexibility … or being able to get outside ourselves and draw on the resources of others. They know their own strengths and weaknesses – like what we explored earlier – but know where to go when they have a 'gap' in resources."
• Dealing with ambiguity
Hoopes and Kelly note that truly resilient people know how to handle ambiguity in their life effectively. They can transform the confusion of ambiguous situations by applying structured approaches.
• Proactive experimentation
Hoopes and Kelly note that "… effective strategies adapting to change are only useful if they are applied when the time is ripe. As circumstances change, windows of opportunity open and close swiftly. The person who waits for complete certainty before taking action loses the chance to take advantage of favorable conditions.
…and get a Three Communication Techniques handout
We will then look at how change impacts us as humans. We'll briefly discuss how modern change management practices started based on the work of Schmidt-Tanger and people's grief and how that applies to workplace change.
Participants will be introduced to the seven ways to apply the work by Linda Hoopes and Mark Kelly from their book "Managing Change with Personal Resilience."
The 7 Aspects of Resilience are:
OUTCOME: Participants will understand the path our program will take and the specific seven areas of focus to be explored in the workshop to "amp up" their own personal resilience in times of change.
Aspect #1 – Positive View of the World
Aspect #2 – Positive Self-Concept
In this section, participants focus on the first two aspects of resiliency, both having to do with "positivity." Participants will experience three activities to help develop these two aspects of resilience.
OUTCOME: Participants will leave this section with three clear ways to discover and practice their own resilience in these two aspects of resiliency. In addition, participants will also have time to reflect on their own "battery level" to these two aspects of resiliency, with the goal to begin to focus their energy on those aspects of resiliency that are more "depleted" than others after the workshop has ended.
In this section participants will look at what impacts their focus as it relates to being resilient in times of change: both short-term focus and long-term focus.
OUTCOME: Participants will have a strong understanding of how both short- and long-term focus can impact their resiliency in times of change, and will have identified their Top 5 Personal Values.
This part of the program examines the two aspects of resiliency according to Hoopes and Kelly that focus on being flexible: flexible thinking and social flexibility.
OUTCOME: Participants will end this section with solid activities to further deepen their own creative thinking and a tool to help explore leveraging others' skills and perspectives in times of change.
One of the biggest challenges that most people face when it comes to dealing with change is the ambiguity of it all: the unknown hits our brains in that "unsafe" place making us uncomfortable and needing to take some sort of action. Sadly these actions are often "spinning our wheels" and wast- ing our time and energy.
This section seeks to leverage a tool to help participants sort out the details of change situations and laser-focus where to focus that energy. In Activity #7 — "The Circle of Concern," participants dissect an ambiguous situation and classify actions into those they can control, those they can't
control but can influence, and those where they have zero control or influence. The tool then helps participants understand what they can and cannot do to manage the ambiguous change situation to maximize their energy and focus and not waste it on things that will yield no results.
OUTCOME: Participants will learn a strategy to help focus on those things they can control and/or influence and focus their energy on those things during ambiguous change situations.
In this final part of Hoopes and Kelly's work we explore the concept of experimentation and how to safely develop your ability to experiment to practice. In this activity, participants are placed into small groups and–given a challenge to solve — use concepts of "proactive experimentation" to solve the challenge and explore this aspect of resiliency.
OUTCOME: Participants work in small groups to not just explore how they can take "reasonable risks" in times of change but to do these types of actions now so–when change comes at them — they are ready to deal with the change.
In this final section we "tie things together" to explore strategies participants can take to weave the 7 Aspects of Resiliency into their lives and set themselves up for when we look at relaxation techniques and improving our physical health. This final activity is a quick "brainstorming" session on what participants can or already do to be more resilient in their lifestyle (health eating habits, exercising, technology disconnect, etc).
OUTCOME: Participants will gain new insights into living with resiliency and create an Action Plan on what they will Stop/Start/Continue doing based upon our conversation today.