Customer Service Training for Government Employees
Great Customer Service Still Matters
It's easy to think that providing exceptional customer service isn't important when working in the public sector, but that's rapidly changing. More and more, cities, states, and governmental agencies understand the benefits of providing excellent customer service training for government employees just like the kind of training people receive in the private sector. This highly valued new approach to Public Sector Customer Service was made clear to me when I was recently hired to work with government employees from the Kingdom of Bahrain.
Contact Laurie now at (248) 761-7510 for Public Sector Customer Service Training.
"Laurie did a great job at engaging the audience in every capacity. The participants in the program thought she was engaging, accessible, entertaining, energetic and most importantly knowledgeable. She provided excellent communication information while keeping the program light, fun and interesting. One participant even went to say, 'Look for speakers like Laurie, I can't say that enough."
—MARIAM ALABDALI,
NASPO (National Association of State Procurement Officials)
Sign Up for a Free
Communication Tips Newsletter…
…and get a Three Communication Techniques handout
