Laurie’s Workshops are Highly Interactive, Fun, and Based on the Principles of Adult Learning.

When people attend one of Laurie’s workshops they will learn what they are already doing well, and strengthen existing positive habits. Plus, people will learn tools and techniques that they can put to use immediately. Conducted in person or through interactive virtual learning platforms, Laurie’s workshops deliver results, and the difference in skills will be clearly visible.


Presentation Skills Workshops

Presentation Skills Workshops

No matter who you present to, or what you present, learning to be confident and credible will help you in your life and career. We work with engineers, sales people, consultants, IT professionals and others, helping them inform, persuade and influence — and get results through dynamic presentation skills. Click below to find the program that’s right for you.

Customer Experience Workshops

Customer experience workshops

Customers are more demanding than ever. Customers now have more choices and more power. This means your customer service skills have to be really sharp. You need to be able to manage the most difficult customers with grace and compassion. We have customers service programs customized for your industry. See our programs below.

Communications Skills Workshops

Communication skills workshops

Your ability to communicate effectively with coworkers, clients, bosses, colleagues and customers has a direct impact on your success. Too often poor communication will cost you lost clients, income, opportunities and relationships. You can’t afford not to improve your communication skills. Learn more about our programs below.

Train the Trainer

workshop training the trainers

Customers are more demanding than ever. Take your training skills to a more advanced level as you discover how the human brain really learns, which is very different from traditional assumptions about learning. Explore the most current “cognitive neuroscience” about effective instruction – how the brain takes in, stores, retrieves and uses knowledge. Discover six powerful learning principles based on the best of brain science, then apply these principles every time you train, teach, or coach others. See our programs below.

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Presentation Skills Training in Michigan and Beyond | Ferndale, Michigan

© Laurie Brown. All rights reserved.

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Presentation Skills Training in Michigan and Beyond | Ferndale, Michigan

© Laurie Brown. All rights reserved.