When people attend one of Laurie's workshops they will learn what they are already doing well and strengthen existing positive habits. Plus, they will learn tools and techniques that they can put to use immediately. Conducted in person or through interactive virtual learning platforms, Laurie's workshops deliver results, and the difference in skills will be clearly visible.
No matter who you present to or what you present, learning to be confident and credible will help you in your life and career. We work with engineers, salespeople, consultants, IT professionals and others, helping them inform, persuade and get results through dynamic presentation skills. Find the program that's right for you.
The business landscape is constantly evolving. Through our workshops, leaders can learn and practice essential skills such as communication, problem-solving, decision-making, and team-building. A leader's ability to manage and lead effectively depends on these skills.
Customers are more demanding than ever. Customers now have more choices and more power. This means your customer service skills have to be really sharp. You need to be able to manage the most difficult customers with grace and compassion. We have customers service programs customized for your industry. See our programs below.
Your ability to communicate effectively with coworkers, clients, bosses, colleagues and customers has a direct impact on your success. Too often, poor communication will cost you lost clients, income, opportunities and relationships. You can't afford not to improve your communication skills. Learn more about our programs below.
Take your training skills to a more advanced level as you discover how the human brain really learns. Explore the most current "cognitive neuroscience" about effective instruction. Discover 6 powerful learning principles based on the best of brain science to apply when you train, teach or coach others. See our programs below.
Experience has shown us that running virtual training in the same format as in-person courses does not bring the best out of learners or you as a trainer. The TBR Virtual Edition has been developed using brain-based principles of learning and will give you the tools to effectively engage your learners in the virtual environment.