No matter who you present to, or what you present, learning to be confident and credible will help you in your life and career. We work with engineers, sales people, consultants, IT professionals and others, helping them inform, persuade and influence — and get results through dynamic presentation skills. Click below to find the program that’s right for you.
Customers are more demanding than ever. Customers now have more choices and more power. This means your customer service skills have to be really sharp. You need to be able to manage the most difficult customers with grace and compassion. We have customers service programs customized for your industry. See our programs below.
Your ability to communicate effectively with coworkers, clients, bosses, colleagues and customers has a direct impact on your success. Too often poor communication will cost you lost clients, income, opportunities and relationships. You can’t afford not to improve your communication skills. Learn more about our programs below.
Customers are more demanding than ever. Take your training skills to a more advanced level as you discover how the human brain really learns, which is very different from traditional assumptions about learning. Explore the most current “cognitive neuroscience” about effective instruction – how the brain takes in, stores, retrieves and uses knowledge. Discover six powerful learning principles based on the best of brain science, then apply these principles every time you train, teach, or coach others. See our programs below.
Experience has shown us all that running virtual training in the same format as in-person courses does not bring the best out of learners or you as a trainer. The TBR Virtual Edition has been developed using brain-based principles of learning and will give you the tools to effectively engage your learners in the virtual environment.