Does Your Team Need Help with Communicating Effectively?
Contact Laurie now at (248) 761-7510 for IT Communication Skills Training.
This course is ideal for IT professionals who want to improve their communication skills. It can be delivered in person or virtually. We can tailor your workshop to meet your team's specific needs.
As part of this program you will master the top five communication skills for IT professionals.
- Understand your personal communication style
- Explain the differences between assertive, passive and aggressive communication
- Communicate technical information successfully up, down and across an organization
- Employ project management communication skills
- Master internal communication
- Employ empathetic communication techniques
- Learn how to communicate with difficult people
- Communicate effectively on help desk platforms
- Create email that is understandable and actionable
- Demonstrate effective use of key communication techniques, including active listening and effective questioning
We will customize this program or coaching session to address your wants and needs.
Contact Laurie now at (248) 761-7510 for
IT Communication Skills Training.
"Thanks so much for today. Each team member benefited and enjoyed it. I am very thankful for the whole experience. It was extremely well planned and the time went so fast because we were all so engaged."
…and get a Three Communication Techniques handout