Dealing with Difficult People

In my managing difficult people training, there will be actionable takeaways that you can begin to use immediately in your personal and professional life. Some of the most important learning outcomes from the course include how to:

• Understand the root causes that make people difficult
• Assess your communication style to reduce friction and set boundaries without feeling guilty
• Determine ways to communicate more effectively in difficult situations
• Describe ways to listen to resolve conflicts, spanning from work challenges to difficult coworkers
• Discover your tolerance to conflict
• Explain how to deal with the difficult types of people you may contact. (Know-it-alls, passive-aggressive people, yellers, etc)
• Diagnose ways to manage your own state while handling difficult people

This training course can help you deal with conflict in a productive way. You will make your work or home life easier. Learning to work with all kinds of people is an essential part of being successful whether you are a leader or coworker,.and will help you be a more compassionate person.