Automotive Customer Service
Driving Customer Satisfaction and Loyalty
Automotive customers are proving to be more and more demanding. The simple reason behind this is that customers have many, many choices where to buy or service their vehicles. That means that you have to do more to keep them coming back to you.
Contact Laurie now at (248) 761-7510 for Automotive Customer Service Training.
"Laurie successfully took what she was given by Acura and found useable, easily understandable methods to apply Acura principals to work in in a retail environment. She was able to communicate with our staff in a way that made sense to them and caused them to really reflect on how our customers perceive us."
—TOM ZIELINSKI,
General Manager
Acura of Troy
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