Are you interested in Customer Service Training in Michigan that can show you how to better retain customers while growing your business?
You need to do more than just keep your customers satisfied. These days they need to love their experience so that they are motivated to share it with friends, family and on social media.
Your customers’ comments and stories about their experiences with you create a powerful narrative and can affect your business positively or negatively.
Laurie Brown’s Customer Service Trainings in Michigan can turn your team into a cohesive group that turns customers into fans and builds loyalty into the future.
Programs can be customized to meet the specific needs of your industry and of your business type and location. Whether you are looking to improve your public sector, healthcare, library or business customer service our highly interactive training can make a difference to your business.
Laurie is available for trainings throughout Michigan, including trainings specific to your locations in Detroit, Southfield, Troy, Ann Arbor, Sterling Heights, Auburn Hills, Lansing, Kalamazoo and more.