Are you interested in Customer Service Training in Michigan that can show you how to better retain customers while growing your business? You need to do more than just keep your customers satisfied....

Now more than ever, all customers have become broadcasters and journalists due to social media and blogging. That’s why Customer service skills are essential to promote loyalty and grow your business. It’s...

If you are looking for an essential customer service skills list, you found it! When your team only manages to satisfy customers, you are behind the eight ball because that is not nearly enough to succeed. Today...

Good customer service tips are a must for your employees to build good rapport and relationships. That’s because now more than ever, your customers have tremendous power as they often broadcast their...

Laurie Brown’s customer service courses deliver the results you need to retain customers and grow your business. Today, keeping your customers satisfied is not enough – they have to love the customer...

Your customers have the power to rave about you or boldly complain on Facebook, Twitter, etc. How will your company fare? Is it time for improving the customer service experience you provide? When your...