Category: Articles

Outstanding Presentation Skills Compel, Influence and Persuade

Executives, leaders and team members all need effective presentation skills to be effective in business. Whether you are speaking at a conference or running a team meeting, you need to organize...

Dealing with Difficult Customers? Laurie Brown has Solutions!

Dealing with difficult customers at work can be very stressful for even the most skilled employees. No matter what type of problem your customers bring to the call, Laurie Brown has a surefire...

Overcoming Communication Barriers to Easily Relay Your Message

Communication seems simple doesn't it? But often people don't realize there is an issue and need help overcoming communication barriers to be understood. Let's look at the biggest obstacles and how...

Cross Cultural Communication is Vital for Global Business Success

We now operate in a global economy, and deal with people from different countries all the time. A good understanding of cross-cultural communication is needed to succeed in a world-wide business....

Fear of Public Speaking Can Be Overcome by Reframing Thoughts

You have probably experienced the fear of public speaking. You get up to present before a group and your heart starts racing. Maybe your face flushes or your stomach jumps. Your breathing changes...

How to Run Effective Meetings: Four Tips

You probably spend a considerable amount of time in meetings. These meetings can be hugely valuable or, sadly, a complete waste of your time. Here are four tips for running meetings that are more...

Learn to Communicate Effectively in the Workplace with Laurie Brown

There is no question that effective communication in the workplace is essential for reaching company goals and achieving success. Learning effective communication skills can change not only how you...

What Is Effective Communication?

Many people want to know what effective communication is. The answer involves several elements. Communicating effectively means that your ideas and concepts are being heard and people are acting...

How to Improve Communication Skills in the Workplace

If you're investigating how to improve communication skills, start by mastering these five essential areas: Good Listening – To become a great listener, Laurie recommends the LAIR method. Begin...

Business Communication Skills Are Essential for the Bottom Line

No matter where you are in the organization, relating to peers, bosses or customers, requires effective business communication skills. Strong relationships and business interpersonal skills keep...