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Exceptional Customer Experiences

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When we’re talking about exceptional customer experiences, a banana certainly can. I dined at Parker’s tonight (yes, they invented the Parker House Roll) in the Omni Parker House in Boston. The service...

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How to Be Seen as Trustworthy

How to be seen as trustworthy
“To be trusted is a greater compliment than being loved.” said George MacDonald, the Scottish Novelist. Learn how to be seen as trustworthy. We all know that trust is essential in sales. But, often,...

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The Year of the Customer!

As you greet your next customer, remember that 2012 is going to be the year of the customer. What does that mean to you? It means that now, more than ever, you will need to do everything you can to...

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Presentation Skills Training in Michigan and Beyond | Ferndale, Michigan

© Laurie Brown. All rights reserved.

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Presentation Skills Training in Michigan and Beyond | Ferndale, Michigan

© Laurie Brown. All rights reserved.