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person deciding which communication channel to use

Communication Decision Tool: Email, Phone, Text, or Meeting?

| Laurie Brown |

Find out whether email, phone, text, virtual, or in-person is best for your message

This free, interactive communication decision tool helps you instantly choose the right method—email, phone, text, virtual, or in-person—for any message. Answer six clear questions—about urgency, complexity, sensitivity, audience size, documentation needs, and input—and get a tailored recommendation with practical do's and don'ts.

  • Improve clarity and reduce miscommunication across teams and clients
  • Get instant, personalized recommendations for email, phone, text, virtual, or in-person
  • Built-in best-practice tips and an insight checklist for nuanced decisions
  • Great for leaders, sales, customer service, and project teams

Want deeper skills for your organization? Explore communication workshops or book a custom training with Laurie Brown Communications.

Which communication vehicle should you use?

Answer six quick questions.

Bring this to your team

Choosing the right communication vehicle is only the first step. If you want your team to consistently deliver clear, professional, and customer-focused communication, Laurie Brown Communications offers customized workshops and coaching. Contact us today to learn how we can help your organization build stronger connections and better results.

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