Many people want to know what effective communication is. The answer involves several elements. Communicating effectively means that your ideas and concepts are being heard and people are acting upon them. It also means you are able to listen, understand, and take action on what other people say. This is the definition of effective communication and how a department, team or company builds success by understanding what needs to be done and doing it!
The hard part about effective communication in business is that people often don't know they are not conversing clearly. If you ask, most people will tell you they have strong effective communication skills. However, misunderstandings are common. So, you need to identify and eliminate possible bad habits, which will help you better connect with others and convey your meaning.
Good communication today is more difficult than in the past because there are so many more ways to connect. You would think getting your point across would be easier, but that is not the case. With texting, email, instant messaging, Slack, Teams, and cellular phones, the options are overwhelming. To keep up with and respond to so many sources complicates the process. In addition, the habit of multi-tasking has completely derailed good listening skills as people pay attention far less while trying to do more than one thing.
With so many more choices of how to communicate, it is important that you choose words carefully because things can get easily misinterpreted. If you're unclear about a message, be sure to ask for clarification to avoid any confusion. Stay engaged and make sure to listen to understand.
When you think about it, people don't know what they don't know about effective communication. That is exactly the reason to hire Laurie Brown and have her train your team.
Improved communication leads to a variety of positive outcomes such as greater efficiency, more completed projects, and better relationships. Effective communication is the key to collaborative work so you can work through any struggles as a team and come out of it stronger. When everyone is clear of their own tasks and responsibilities, workflow runs smoothly. Plus, when employees feel comfortable speaking their mind and voicing their opinions, relationships improve, work ethic improves, and productivity increases. Non-verbal effective communication skills are just as important as verbal communication skills. Active listening supports work culture, boosts relationships, and makes employees more effective. Good listening ensures departments work well internally and with other departments as well. This is vital for ensuring people feel heard and acknowledged.
"I cannot tell you how thankful I am that you came to be the person we chose to conduct our staff training, throughout the years, we've provided professional development opportunities to our caregivers. Your presentation is, by far, the best we have experienced! You utilize all of your strengths in the presentation— your humor, compassion and vision are what make you so successful in what you do!"
—TAMMY KARMON, The Curious Kids Program
The importance of effective communication is undeniable. If your team is experiencing communication challenges and needs to communicate better, work with Laurie to facilitate proven training to improve how your employees relate to each other. Her programs are interactive and packed with superb content to get your people engaged. She adds just the right amount of humor to keep the team energized and focused. Laurie's program for effective communication in the workplace is perfect for breakout sessions or in-house training.
Contact Laurie now at (248) 761-7510 for Your Next Conference or Training.
…and get a Three Communication Techniques handout