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Tag: leadership communication

The "Curse of Knowledge"

He was the smartest boss I ever had. As a matter of fact, he was brilliant. And for the most part, he was a great communicator. But he suffered from something called the "Curse of Knowledge." As...

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Stop Giving Feedback Sandwiches

Let's look at why you need to stop giving feedback sandwiches. Feedback sandwiches, also known as the "compliment sandwich," are a popular method for delivering feedback in the workplace. The idea...

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