He was the smartest boss I ever had. As a matter of fact, he was brilliant. And for the most part, he was a great communicator. But he suffered from something called the "Curse of Knowledge."
As smart...
Being a good listener is important for several reasons. When we listen actively and attentively to others, we show that we value their thoughts and ideas. This can help to build trust and strengthen...
The Selling Power of a Blank Sheet of Paper
Sitting across from the marketing department as they unveiled their new sales brochure, Ed proclaimed, "literature is for losers." The blood drained from...