Tag: Customer Service

The Importance of Being Known

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You walk into your favorite diner and your waitress Judy, says, “I saved you a piece of your favorite chocolate cake”. Or your mail lady, Sharise, says “How’s Danny?” (your son who moved away from home...

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Exceptional Customer Experiences

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When we’re talking about exceptional customer experiences, a banana certainly can. I dined at Parker’s tonight (yes, they invented the Parker House Roll) in the Omni Parker House in Boston. The service...

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Presentation Skills Training in Michigan and Beyond | Ferndale, Michigan

© Laurie Brown. All rights reserved.

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Presentation Skills Training in Michigan and Beyond | Ferndale, Michigan

© Laurie Brown. All rights reserved.