It’s easy to think that providing exceptional customer service isn’t important when working in the public sector, but that’s rapidly changing. More and more, cities, states, and governmental agencies understand the benefits of providing the kind of service people receive in the private sector.
Just how widely this new approach to Public Sector Customer Service is valued was made clear to me when I was recently hired to work with government employees from the Kingdom of Bahrain.
Choose Laurie for customer service courses to train your team. Learn how to provide exceptional service to build lasting relationships and loyalty. Her programs are ideal for in-house full day, half day training or breakout sessions at your next event or conference.
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