Listening With Purpose Communicating With Impact
"The single biggest problem in communication is the illusion that it has taken place." This quote from George Bernard Shaw still describes the fundamental problem with the current state of day to day communication. Your work with colleagues, managers, vendors, customers and suppliers requires you to able to communicate effectively, yet communication has never been more difficult. We have to contend with all of the various generational differences in communication styles among many other roadblocks. This communication skills keynote will help your audience be more effective communicators.
In this highly interactive and fun session, Laurie Brown will provide tools and techniques to help your group build rapport, trust, and dynamic listening skills to become effective communicators.
- How first impressions are formed and why this is so important
- Demonstrate the elements that help you build rapport and trust
- Model a listening technique to understand with empathy
- Prepare questions to get to the heart of the matter
This program can be a keynote or breakout session done in person or virtually.