In your business interactions, and in life in general, you need to convey your message successfully by making your presentations dynamic and highly-effective. Are you depending on PowerPoint as a crutch?...
Are you interested in Customer Service Training in Michigan that can show you how to better retain customers while growing your business?
You need to do more than just keep your customers satisfied....
Do you need to know how to be a more effective communicator? Communication Skills Trainings in Michigan can be customized to meet the specific needs of your type of business and industry, and location....
Dealing with difficult customers at work can be very stressful for even the most skilled employees. No matter what type of problem your customers bring to the call, Laurie Brown has a surefire solution...
Communication seems simple doesn't it? But often people don't realize there is an issue and need help overcoming communication barriers to be understood. Let's look at the biggest obstacles and how...
We now operate in a global economy, and deal with people from different countries all the time. A good understanding of cross-cultural communication is needed to succeed in a world-wide business. You...
You have probably experienced the fear of public speaking. You get up to present before a group and your heart starts racing. Maybe your face flushes or your stomach jumps. Your breathing changes and...
You probably spend a considerable amount of time in meetings. These meetings can be hugely valuable or, sadly, a complete waste of your time. Here are four tips for running meetings that are more effective,...
There is no question that effective communication in the workplace is essential for reaching company goals and achieving success. Learning effective communication skills can change not only how you...
Many people want to know what effective communication is. The answer involves several elements. Communicating effectively means that your ideas and concepts are being heard and people are acting upon...