presentation skills trainer

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Laurie Brown, CSP, works with leaders and teams who want to use
compelling communication to influence and persuade.

Laurie Brown, CSP, works with leaders and teams who want to use compelling communication to influence and persuade.

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Laurie’s Presentations are Empowering, Engaging and Energizing

Definitely NOT a believer in lecture-style keynote, Laurie engages from the moment she meets your audience. She is masterful when it comes to getting audiences to share best practices, ideas and experiences. To that mix add a blend of Laurie’s oh-so-relevant stories, her quick wit, and her ability to create a fun atmosphere for learning and turning attitudes into action—and you have a recipe for the best event ever.

“Your engaging sense of humor mixed perfectly well with practical advice, vivid stories, and hands-on demonstrations.” —REN SHI, ZF-TRW 

Effective Communication Compels, Influences and Persuades

Without effective communication, not much can be accomplished and businesses cannot run smoothly. Good communication skills are absolutely essential to your bottom line. Your executives and team members must be able to convey their ideas or instructions clearly to achieve goals and be successful.

Presentation Skills

Writing and delivering presentations with impact requires organizing your thoughts for a well-composed message that is easy to understand and remember. You also need to grab the audience’s attention quickly and use non-verbal cues and tone-of-voice to appear confident and masterful.

effective communication skills

customer experience effective communication

Customer Experience

A first-rate customer experience leads to customer loyalty and business growth. You need to do more than satisfy your customers. Today you have to make sure their experience exceeds expectations. Word choice and language, as well as a hyper-personalized experience make all the difference for creating lasting relationships. Laurie will share top customer service skills with your team so they truly shine.

customer experience effective communication

Customer Experience

A first-rate customer experience leads to customer loyalty and business growth. You need to do more than satisfy your customers. Today you have to make sure their experience exceeds expectations. Word choice and language, as well as a hyper-personalized experience make all the difference for creating lasting relationships. Laurie will share top customer service skills with your team so they truly shine.

Communications Skills

Well-developed communication skills include listening effectively, talking less, and using positive language. To convey your message persuasively and make sure you are understood requires refining skills to reach a new level of effectiveness. Overcome communication barriers, establish rapport and modify your style to connect and build strong relationships.




effective communication skills

Work with Laurie Brown for Your Next Conference, Event or Training

When your people attend one of Laurie’s programs they will learn what they are currently doing well and strengthen existing positive habits. Plus, your people are sure to learn something they’ve never heard about before. Laurie’s programs deliver results and the difference in communication skills will be clearly visible.

To book Laurie, call her now at (248)-761-7510. 

Presentation Skills for Non-Native English Speakers

I will customize this program to meet your group's unique needs.

If you need to express yourself effectively in English, then you can become a more confident, relaxed and effective presenter by participating in a Presentation Skills workshop tailored to the INDIVIDUAL NEEDS of participants who speak English as a second language (ESL), or by receiving one on one personal consultation and training.

This seminar is devoted to helping you learn how:

  • To personify your company's brand image
  • To use a simple formula for creating dynamic and effective presentations
  • To master the art of answering questions from our audience
  • To free yourself from "reading" your script
  • To reveal your engaging personal style
  • To relax even under the most stressful circumstances
  • To pronounce your words for greater understanding
  • To "listen" to your audience
  • To handle a difficult audience
  • To present a poised and polished image when on TV or Radio
 

"With business becoming more "global", competition more fierce, and business visits less frequent, it is important that foreign business people make the very best possible "first" impression on their future U.S. clients. When considering all the time, effort and money spent to travel to the U.S. to give an important business presentation, I believe that the small investment spent on improving presentation skills is the best investment. I always recommend that foreign speakers contact The Difference, for the best "Speech Coaching" program available to improve their spoken presentation skills significantly."

Bruce Brogan
Executive Director
Michigan International Trade Association

Workshop Goals

At the conclusion of this workshop, participants will be able to:

  1. Structure a presentation using a straight forward and easy-to-use formula so that their message is clear, concise and effective for their target audience
  2. Use relaxation techniques and vocal exercises to help personify your company's brand identity in a polished presentation
  3. Use your personal tools - body language, vocal and communication skills -- to deliver a presentation that has impact on your target audience. To speak more professionally, clearly and coherently with confidence.

Workshop Deliverables

  • Live facilitator-led seminar
  • Participant Manual/Reference Guide
    • Features exercises
    • Features presentation tips
    • Features helpful reminders learned during the workshop
  • Video (optional) of "before-and-after" presentations
  1. Speaking Extemporaneously
  2. Using 3x5 cards, scripts, outlines or pictographs and memorization techniques
  3. Power Point, Overhead and Flip Chart Tips

Presentations Skills Workshop

Preparing your Presentation

  1. Personifying your Company's Brand Identity
  2. Creating a dynamic presentation
  3. Preparing for "Questions" from the Audience
  4. Speaking Extemporaneously
  5. Using 3x5 cards, scripts, outlines or pictographs and memorization techniques
  6. Power Point, Overhead and Flip Chart Tips

Preparing Yourself

  1. Revealing your engaging personal style
  2. Relaxation Techniques
  3. Vocal Exercises
  4. Pronunciation and intonation practice
  5. Rehearsing

Doing the Presentation

  1. Physical Skills
  2. Presenting Visuals
  3. Listening Skills
  4. Handling Questions from the Audience
  5. Handling a Difficult Audience